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 Our Return Statement

We have had very few unhappy customers in the 30 years we have been making Glass Mountain Water Prisms, but now and then we mess up. If we can not resolve the problem to your liking and you are dissatisfied with your order for any reason, you may return your items for a prompt refund or exchange. 
 Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
 Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.
 If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
 Please pack your item well to prevent breakage (original packing preferred) and mail your package in a prepaid, insured, traceable method to the address below.

 The Glass Mountain Water Prism
18415 Manda Carlson Rd
     Coupland, Texas 78615     
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